Role and Responsibility

About Bluebik – Ambition to Reality
Bluebik is the leading consultancy focusing on comprehensive advice on digital transformation to transform the capabilities of our clients through technological application. We provide transformation consulting consists of Management Consulting – advice on strategies and management, Digital Excellence & Delivery covering in-depth recommendations on digital and technological development within organizations, Strategic PMO – advice on tangible benefits and significant cost saving through clients’ business process, Big Data & Advanced Analytics – provide end to end solution for Big Data & Advanced Analytics from strategy to implementation.

About the role
You will become part of the CRM Advisory & Solution and you will be working on a project basis in a multi-disciplinary team engaged in a wide range of Salesforce or any CRM-related projects. Candidates for this role should possess a knowledge of public cloud applications with a focus on Salesforce.com & the application landscape around it. The Salesforce Business Analyst supports the implementation from proposal to delivery. This includes developing a thorough understanding of the client’s requirements then applying industry best practices and detailed knowledge of the Salesforce solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the CRM project.

Work you will do
• Deliver, oversee and ensure quality of Salesforce implementation projects from start to finish on time and within budget.
• Performs “As-Is” and Fit/Gap analyses in to map the Cloud technology’s offerings and capabilities to the Client business needs.
• Works closely with technical architects to make the bridge between the business team and IT team.
• Presents and leads sessions and requirement workshops, based on Waterfall or Agile Delivery Methods.
• Has sufficient knowledge of the Salesforce platform to make adequate design decisions & propose solutions to requirements based on industry & technology best practices.
• Understands the importance and is able to design Salesforce solutions integrated in the IT application landscape (example: integrations to ERP & reporting systems)
• Manages teams of highly qualified functional and technical resources (both on-shore and off-shore).
• Defines test cases and leads contractual testing to confirm that solution performs as per the business requirements.
• Coordinates releases and post Go-Live materials (e.g., training documentation, training sessions).

Qualification

Let us Talk About You
If you are someone with:
• Bachelor’s Degree in any discipline (Business Administration, Science, Engineering, Computer Science, Information Systems, Mathematics, Economics, etc.)
• Holds Salesforce.com Administrator Certification.
• Has knowledge in Salesforce.com and Force.com platform
• Experience in delivering Salesforce implementation projects and managing a team
• Good communication skills (written and oral)

Why work with us
We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.

What we offer
We offer impactful and challenging work with mentorship and support from direct managers and subject matter experts. You will have autonomy to manage your career path with endless opportunities for professional growth. Our comprehensive benefit package covers medical insurance, life, accident and disability insurance, wellness allowance, vaccination allowance, providence fund, flexible working arrangement, and Professional certification. Bluebik provides opportunities to become the best version of yourself!

Equal opportunity
Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.

Recruitment agencies
Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

Salesforce Business Analyst

Management-level

Related Skills

  • Analytical
  • Multi-Tasking
  • Effectiveness

 

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