We have heard for a long time that Digital Disruption will likely cause significant change to every industry. Any business that cannot cope with such change could be suffering from losses. Therefore, many organizations are expeditiously conducting digital transformations to overcome obstacles and grasp new opportunities; otherwise they could eventually go out of business. Although […]
Every industry currently faces the endless waves of Digital Disruption. Both traditional and new technologies have been making rapid changes to consumer behaviors and lifestyles. Businesses’ ability to adjust themselves to keep up with or be ahead of this trend would pave the way for them to swim against the currents of Digital Disruption and […]
In 5 years, competition in the banking industry will become more intense. With fast-changing customer behaviors and disrupters, it’s not just about getting more money. It’s about getting more ‘time’ from customers, and lifestyle banking is key to that. The customer experience and engagement model are what defines a new era of banking. The banking industry will […]
In the age of digital transformation that alters all aspects of our day-to-day lives, businesses and entrepreneurs need to adapt to new business environments, and one of the most talked-about trends we see as consultants is ‘customer experience (CX).’ It is a connection between customers and businesses. It’s what customers experience since they first get into […]
How the businesses create competitive advantages. One strategy that many businesses have done is to integrate themselves as part of the “Digital Ecosystem”. Traditional competition has been all about product features and costs with stiff competition. The playing field has become more difficult for players to beat their opponents. Also, a growing number of startups […]
Even though the digital world has made it possible for businesses and customers to connect through an online platform for an easy exchange of products and services, a singular working channel in the form of either online-only or offline-only might not always be the best functional approach. This stands true because in the present circumstances, […]
5ways to transform how an organisation works into the Agile model to cope with rapid changes in the business world and to be able to resolve any complications that may occur as the project evolves. Many organisations in the business world today use this work model with many projects or even product development and new […]
Old-school marketing may not be enough to make us thrive in the digital age. As people are concerned with time and becoming more sophisticated, the old ways of marketing alone would no longer be effective in meeting customers’ needs. Marketing in the digital world is not only about getting clients to know our products, but […]
In a time when Digital technology has started playing a major role in global business – with the behaviours of the consumers always changing from day to day, speed and adaptability are of the utmost importance. Consequently, working with the classic Waterfall model that has a linear approach when it comes to assessment, planning, and […]
